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Privacy Policy

Effective Date: [May 30th, 2023]

Introduction

1.1. SSNATCH ("we," "us," or "our") is committed to protecting the privacy of our customers ("you" or "your") and maintaining the confidentiality and security of the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our cosmetics delivery service ("Service").

Information We Collect

2.1. Personal Information: We may collect personal information that you voluntarily provide to us when you use our Service, such as your name, contact details, delivery address, and payment information.

2.2. Device Information: We may collect information about the device you use to access our Service, including the device type, operating system, IP address, and browser information.

2.3. Usage Information: We may collect information about your use of our Service, including the products you order, delivery preferences, and interaction with our website or mobile application.

Use of Information

3.1. We may use the information we collect for the following purposes:

3.1.1. To process and fulfill your orders, including delivery and payment processing.

3.1.2. To communicate with you regarding your orders, inquiries, or updates related to our Service.

3.1.3. To personalize and improve your experience with our Service, including providing relevant recommendations, offers, or promotions.

3.1.4. To analyze trends, monitor usage patterns, and enhance the functionality and performance of our Service.

3.1.5. To comply with applicable laws, regulations, or legal obligations.

Disclosure of Information

4.1. We may disclose your personal information to the following entities or for the following purposes:

4.1.1. Service Providers: We may share your information with third-party service providers who assist us in operating our Service, such as delivery partners, payment processors, or IT support.

4.1.2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you and seek your consent if required by applicable laws.

4.1.3. Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or governmental requests.

Data Security

5.1. We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your information.

Your Rights and Choices

6.1. You have the right to access, update, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities.

6.2. You can manage your preferences or unsubscribe from our marketing communications by following the instructions provided in the communication or contacting us directly.

Children's Privacy

7.1. Our Service is not directed towards individuals under the age of [13/16/18], and we do not knowingly collect personal information from minors without appropriate consent from a parent or guardian. If you believe that we have collected personal information from a minor, please contact us to request removal of the information.

Third-Party Links

8.1. Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

Changes to the Privacy Policy

9.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website or mobile application. Your continued use of our Service following the changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

10.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at gethelp@ssnatch.com.